Communication Essentials Overview

(20 minutes online self-paced)

Four critical skills taught:

  • Listen with the intent of being influenced
  • Ask questions that draw out insights and ideas from the other person
  • Share relevant and candid information and context
  • Express confidence to build self-assurance and enthusiasm
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Additional information

Communication Essentials, based on the Blanchard Management Essentials program, is a 20 minute module that teaches the essential skills of communication. The four skills of listening are learning, inquiring for insight, telling your truth, and expressing confidence. We offer an on-line option only.
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