Communication Essentials Overview

(20 minutes online self-paced)

Four critical skills taught:

  • Listen with the intent of being influenced
  • Ask questions that draw out insights and ideas from the other person
  • Share relevant and candid information and context
  • Express confidence to build self-assurance and enthusiasm
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Additional information

Communication Essentials Online is a crash course in the skills essential for good communication. In a power-packed 20 minutes, learners are immersed in the essentials of listening and sharing. Learners are kept engaged through micro-learning activities, interactive learning and practice, and tools for success. Available as an online course.
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