Dr. Rob Lion is a professor, researcher, and consultant that focuses on improving work experiences through the use of evidence-based practices. Rob and his wife, Angie, own Black River Performance Management where they provide a broad range of services ranging from corporate consulting and cultural growth to hiring, training, and managing change. Rob may be reached at info@blackriverpm.com.

Give Me Growers, Not Show-ers

Please let me explain… Today, I was asked, “How do we return to pre-COVID culture and practices?” My quick answer was, “We don’t, and we won’t…it is all slightly different now.” However, that doesn’t mean the magic (in reference to culture and service to clients) of the past is gone; it just means it is…

Is it a Retreat or a Work Session?

This past week, Black River had the opportunity to spend some time in Alaska working with two different clients. Angie led a multi-day board of directors retreat for one client at an off-site location. The retreat included team building, capacity building, and strategy work. It also included structured time outside work for adventure, reflection, and…

Feedback is Like Most Other Gifts; We Appreciate it More When it is Something We Want

As I wrap up my holiday blog season on the gift of feedback, I want to draw attention to a significant factor as it relates to our ability to accept feedback. However, prior to doing that, think back to a time when you received a “gift” that you did not like or even want. Regardless of the event, I think we have all been disappointed at some point in our life by receiving a gift that wasn’t truly aligned with our expectations (you might have wanted a golf club, but instead received a pair of slippers; wanted jewelry but received a kitchen appliance; received a yellow gold diamond ring, but wanted white gold (yes, I’ve learned the hard way).