In this episode of Leader U, Angie Lion of Black River Performance Management has a fascinating conversation with the brilliant mind behind the trademark term “Hiring Intelligence,” Mindy Bortness. Mindy Bortness founder of Communication Works, is a trailblazer in the world of recruitment, known for her innovative approach that combines a variety of sciences to assist with hiring decisions. Join us as Angie and Mindy dive into the concept of Hiring Intelligence, explaining how it serves as the cornerstone for building a resilient and successful organization. Discover how Mindy’s unique blend of psychology, data analytics, and behavioral science creates a powerful framework for identifying and selecting the best-fit candidates. Whether you’re an HR professional looking to enhance your recruitment methods or a business leader seeking to build a strong foundation for your organization’s success, this episode is a must-listen. Join us for an engaging discussion that will change how you think about hiring and empower you to make more informed, strategic decisions for your team’s future.
Mindy believes hiring is an intelligence, not a routine. She is a recognized leader in leadership development, effective team communication and reducing employee churn. Since 2002, Mindy has consulted with organizations such as Bank of America, Meta, Yelp, Petco’s Unleashed, University of San Diego, Victra Wireless, College of Western Idaho, Aji Bio-Pharma Services, TaskUs, Home Advisor, Uber and Sempra Utilities.
Results clients have achieved include 50% internal team promoted within a 2-year, 22-person leadership cohort; a national retailer reducing churn by 33 percent, and the rebuilding of a non-profit BOD from two to eight directors in 48 hours. Mindy is a WBENC Certified Woman-Owned Business. In 2023 she received her Master Axiology Certification, the science of understanding our value judgments.
Mindy has taught DISC Behavioral Styles to 15,000+ professionals and students. She is certified in 7 sciences for Professional and Leadership development through TTI Success Insights®, the leader in validated assessments worldwide. She has been faculty for The Complete Leader Academy since 2017. She is the Past President of the National Association of Women Business Owners (NAWBO) CA Education Fund, Past President of NAWBO CA and NAWBO San Diego and was a Top 10 Finalist for WBO of the Year for NAWBO 2019. She was selected for the WBEC-West Toyota Mentorship Program, WBENC IBM WeThrive and NAWBO Pathways for BOD readiness.
Mindy and her husband Brian, also a successful business owner, have three grown children – Bryce, Hayley and Mattie. They live in Escondido, CA with their two dogs, Ken Griffey and David. Her mission of dogs being in their right homes has her on Southern California highways, serving as transport between shelters and fosters.
